Privacy Policy

Thank you for visiting the "Mayfair" store. Our site respects your privacy, and one of our main priorities is to protect your personal data. To learn more, please read the following Privacy Policy:

This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also outlines the procedures in place to ensure the privacy of your information. Finally, this policy specifies the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting the site directly or through another website, you agree to the practices described in this policy.

Protecting your data is extremely important to us. Thus, your name and other information relating to you are used according to the terms outlined in this Privacy Policy. We collect information only when necessary or directly relevant to our transactions with you. We retain your data in accordance with the law or for use in the purposes for which it was collected.

You can browse the site without providing any personal data. Your identity remains anonymous throughout your visit unless you have an account on the site that you access using a username and password.

### 1 – Data We Collect:

We may need to collect your information if you wish to place an order for an item on our website. We collect, store, and process your data to follow up on your purchase and provide any services available to you. This may include collecting personal information such as your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, mobile number, fax number, payment details, payment card details, or bank account information.

We use the information you provide to process your orders and to supply you with the services and information offered through our website that you request. Additionally, we use the information you provide to manage your account with us, verify the online financial transactions you make, audit data downloads, identify site visitors, develop page designs or content, and customize them for users. We conduct demographic research and send helpful or requested information to users, such as details on products and services. If you prefer not to receive promotional or marketing communications, you may opt-out at any time.

We may provide your name and address to a third party to deliver your purchase (e.g., a delivery agent or supplier).

Our international network agent manages online financial transactions. You should provide accurate, non-misleading information to the agent or site and update us with changes as needed.

We may store details about your current order on the site, but we cannot retrieve it directly for security reasons. By logging into your account on the site, you can view information and details of your purchases that you have placed or plan to place soon. You can also manage your address details, banking details, and any newsletters you've subscribed to. You must commit to maintaining complete confidentiality when accessing your personal data and not making it available to any unauthorized third party. We bear no responsibility for password misuse unless it arises from our error.

### Other Uses of Your Personal Information

We may use your personal information in surveys and marketing research, based on your desire, for statistical purposes with complete confidentiality. You may opt-out at any time. We do not disclose survey answers to any third party. Your email address is only disclosed if you choose to participate in competitions. We store survey answers separately from your email.

We may send information about us, our website or other sites, our products, sales, offers, newsletters, or other related content on behalf of our group companies or partners. If you do not wish to receive such information (or any part of it), please click the "Unsubscribe" link in any email we send to you. We will stop sending you this information within seven business days (excluding Fridays, Saturdays, and national holidays in Saudi Arabia) of receiving your notice. We will contact you if any information is unclear.

We may use certain data, while maintaining full privacy and confidentiality on the site, for other purposes, including verifying user locations and tracking their visits to the site or links in emails they subscribed to receive. Such anonymous data, which does not identify you, may be provided to a third party, such as publishers. However, this data will not lead to your identification (as it is anonymized).

### Competitions

Regarding any competition, we use data to notify winners and announce our offers. You can find more details on participation terms for each competition separately.

### Third Parties and Site Links

We may transfer your information to other companies in our group or to our agents and contractors who help us with transactions following the Privacy Policy terms. For example, we may use a third party to assist in delivering products to you, collecting payments, or using it for statistical and marketing research or assisting our customer service team. We may also exchange information with a third party for fraud protection and credit risk reduction. If our company or part of it is sold, we may transfer our databases, including your personal information. Except as outlined in this Privacy Policy, we will not sell or disclose your personal data to a third party without your prior consent unless it is necessary for the purposes mentioned in this Privacy Policy or required by law. The site may contain third-party advertisements or links to other sites or frames of other sites. Please note that we are not responsible for the privacy policies of these third parties or the content of these other sites, nor are we responsible for any third party to whom we transfer your data under the Privacy Policy.

### 2 – Cookies

Accepting cookies is not a prerequisite to visiting the site. However, note that you cannot use certain functions, such as the "basket" on the site or place an order without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit specific pages of the site. Your browser stores these files on your hard disk. Cookies can be used to detect your IP address, saving you time when you are on the site or wish to visit it. We use cookies to make browsing easier (e.g., to remember your identity when you want to modify your shopping cart without re-entering your email address) and not to obtain or use other information (e.g., for targeted marketing). You can set your browser to not accept cookies, but this will limit your use of the site. Rest assured that our use of cookies does not contain any personal or private information, is virus-free, and we use Google Analytics, a service by Google, to analyze how users use the site. Google Analytics relies on cookies to analyze website use. Google will transmit the data generated by cookies about your use of this site (including your IP address) to servers in the United States. Google will use this information to evaluate your use of the site, prepare reports on site activity, and provide other services related to site and internet use. Google may also transfer this information to a third party if required by law or if a third party processes information on Google's behalf. Google will not link your IP address with any other data Google holds. You may refuse the use of cookies by choosing the appropriate settings on your browser, but be aware that this will limit the site’s functionality. By using this site, you consent to Google’s use of your data as described and for the purposes detailed above.

### 3 – Security

We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to your information or its loss or destruction. When we collect data through the site, we store your personal information in a database on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we protect them through encryption, such as Secure Sockets Layer (SSL). This makes it difficult for any hacker to decrypt your information. However, we cannot guarantee complete security. We strongly advise against sending full credit or debit card details unencrypted when contacting us electronically. We maintain physical, electronic, and procedural safeguards directly related to collecting, storing, and disclosing your information. Our security procedures may occasionally require you to verify your identity before disclosing personal information to you. You are responsible for protecting your password and computer from unauthorized access.

### 4 – Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or previously transferred to us. You may also request that we correct any errors in your personal data at no cost. You have the right to request us to stop using your personal data for direct marketing at any time.